15r Privacy Policy: How Your Data Is Protected
This page explains how your personal information is collected, stored, and used on the 15r platform. We take your privacy seriously.
Last Updated: January 2024
What Types of Information We Collect
15r collects certain necessary information to provide you with a secure and personalized experience. Details by category are listed below:
Account & Identity Information
The information you provide at registration is stored:
- Name, mobile number, and email address (where applicable)
- Date of birth for age verification
- Password (stored encrypted and never readable in plain text)
- Account preferences and language settings
Payment & Transaction Information (BDT)
The following information is processed for transactions in BDT (৳):
- Mobile number for bKash, Nagad, or Rocket (partially masked after the transaction is completed)
- Deposit and withdrawal amounts and dates
- Transaction reference number
Device, Browser & Usage Information
The following is collected automatically to improve the platform:
- Device type, operating system, and browser version
- IP Address (for country detection)
- Time spent on the platform and pages visited
- Game preferences and betting patterns (for personalization)
Purpose of Data Use & Cookies Policy
Why your data is used
15r uses collected data only for specific, legitimate purposes:
- For account creation and management
- For payment processing and transaction verification
- To prevent fraud and suspicious activity
- To provide customer support
- To improve platform functionality and user experience
- To meet legal and regulatory obligations
Cookies & Tracking Technologies
The 15r platform uses cookies stored in your browser to keep your login session active and remember your preferred games and language.
You can disable cookies in your browser settings, though this may limit some features. 15r does not use third-party advertising tracking cookies.
Data Storage & Security Measures
All personal data on 15r is stored using industry-standard encryption. Multiple layers of security protect server-stored data from unauthorized access.
Your data is retained for as long as your account remains active. Even after account closure, certain transaction records may be kept for a specified period to meet legal obligations.
15r follows a strict policy on sharing data with third parties — only payment processors (bKash, Nagad, Rocket) receive the limited information needed to complete transactions. No personal data is sold or transferred to advertisers or any other commercial third parties.
Your Rights Over Your Data
15r believes every user should have full control over their own data. You have the following rights:
You have the right to view and verify the information stored in your account. You can request a detailed copy through our support team.
You can request corrections if any information is inaccurate or incomplete. Many details can be updated directly from your profile settings.
If you request account closure, your personal data will be deleted — though certain transaction records may be retained for a specified period as required by law.
Policy Updates & How to Contact Us
How the Privacy Policy Is Updated
15r may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and you'll receive an account notification for any significant changes. We recommend checking this page regularly.
Privacy Contact
For any questions, correction requests, or complaints about your data, please get in touch with us:
Email: [email protected]
For general inquiries as well as our FAQ section — you'll find answers to many common questions there.